1stavailable.com.au can be integrated seamlessly with your current practice management software, allowing patients to manage and plan their health appointments online, in their own time. This one, small change, will return between 3 – 5 hours of off-the-phone-time back to your front-desk.
Online bookings help improve patient coordination and reduce wait times, allowing you to better support doctors and engage with patients.
Relying solely on phone bookings is not only an old-fashioned approach, it’s impractical for both your patients and you. Think about a typical patient engagement with you: Patients try phoning only to get the engaged signal. When they get through, they are put on hold for long periods of time. When they finally get to speak with a staff member, they find out they can’t get an appointment when it suits them and accept what’s offered. When they arrive, they are forced to wait for their consultation.
You don’t just get annoyed patients, you get stressed out front-desk staff and irritable doctors. Nobody feels like they are engaging with the patient properly. Nobody is having fun at work. This situation is no-one’s fault – it’s purely a symptom of running a busy practice. But what if there was a better way?
To find out how easy it is to introduce online bookings , contact 1stavailable.com.au on 1300 266 517 and see for yourself why so many practices are introducing online bookings as a way to:
Simple, cost effective, customisable, and with a ‘Try for 3 months or your money back’ guarantee…there simply isn’t any reason why you shouldn’t call.