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One simple change to the way you manage patient bookings will have an enormous, positive impact on the overall running of your practice.With patient co-ordination and patient care being the top two things that matter to patients when they’re looking for a health care provider, is your practice up to scratch?

Patients have told us the most frustrating part of booking and managing their health appointments is that the healthcare industry insists on patients using the phone to make them.

Healthcare is the only profession that requires clients to make appointments over the phone, and then makes the client wait for long periods to actually speak to a front-desk operator, secure an appointment time, and in many cases wait in the waiting room for long periods to see their practitioner.

We know 85% of people think booking health appointments online is a great idea. We also know 61% of us find the current process of finding and booking an appointment by telephone frustrating and inconvenient.

Our practices tell us that their patients’ experience has improved up to ten times, from the time they introduced online bookings.

Australia’s premier online health care booking platform, 1stavailable.com.au, offers patients the choice to book all their health care appointments online, when it suits them. One login, one password, and the ability to book through your practice website, the 1stavailable.com.au website, or on their phone or tablet.

Introducing online bookings to your practice solves a multitude of practice and patient coordination problems.

To find out how easy it is to introduce online bookings, visit www.1stavailable.com.au to see for yourself why so many practices are introducing online bookings as a way to improve:

  • - Patient coordination;
  • - Patient experience; and
  • - Practice operations.

Simple, cost effective, customisable, and with a ‘Try for 3 months or your money back’ guarantee…there simply isn’t any reason why you shouldn’t call.


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